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Delivery
 

Delivery is via third party courier. Shipping addresses cannot be changed once the order has been shipped. As the registered couriers are third party companies, we are unable to control their delivery time. If the delivery is to your home address, it is best to ensure someone is home to receive the goods. If not, we recommend using an alternative, like your work address for delivery, as a signature is usually required. Orders cannot be cancelled once the order has been shipped.

 

Shipping times vary depending on your location.

 

Estimated Delivery Times

QLD: 1 - 4 working days

VIC: 2 - 5 working days
ACT: 3 - 4 working days
SA: 5 - 7 working days

Tas: 5 - 7 working days
NSW: 2 - 4 working days
NT: 7 - 10 working days 
WA: 7 - 10 working days

 

Delivery Costs

Shipping charges are a set price depending on the amount spent

 

$0 - $35.00

QLD, NSW, ACT, VIC, SA: $5.00

WA, NT, TAS: $8.00

 

$35.01 - $100.00

QLD, NSW, ACT, VIC, SA: $10.00

WA, NT, TAS: $15.00

 

Spend $100 and over and receive FREE shipping

Grainfather 30 Day Money Back Quarantee
 

Grainfather is committed to providing a quality, convenient, all in one brewing system that our customers love using. If for any reason you are not completely satisfied with your Grainfather, please return this to us within 30 days of receipt and we can refund your purchase using your original payment method. However, you will need to send this back to us at your own cost. We can only accept returns from those who have purchased from an official Grainfather website, owned by Imake Ltd.

1 Year Warranty
 

All products sold on the Grainfather website are warranted against faults when used in a normal manner from 1 year of receipt. We will endeavour to repair or replace your product at no charge if found to be defective due to a manufacturing fault during the warranty period. The warranty excludes damage caused by misuse, neglect, customer alterations and incorrect installation. However, we are here to support you for as long as possible and are therefore also happy to review products and often fix after the 12 month period (but aren't liable to do so). 

 

To activate your warranty or for details on how to claim your warranty click here

DELIVERY AND REFUND INFORMATION

 

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